Privacy Policy

Information we collect We may collect your personal data when you register which may include your name, mobile number, home or work address and email address. This information we collect is stored on our web servers which are based in the United Kingdom and processed on our behalf by Microsoft. You provide us with this information based on your consent by completing the registration form. By registering we may also collect and store additional information based on our legitimate interest which may include: Your IP Address Geographical location Pages you view Interactions with our website including clicks, video views Browser type and version Any devices or methods you use to connect or use our website

How we use your information

We use the information we collect, both on its own and combined with any other information we collect about you, for the following purposes: To enable you to use the functions and features of this website To provide you with useful information on offer and improve our services To administer our website To communicate with you about our products and services We do not share any personal details you provide at registration with any third parties.

Legal bases we use to process your information

Depending on what information we collect from you and how we collect it, we rely on various grounds for processing your information under the GDPR, they may include the following reasons: In order to administer our contractual relationship. Because it is in our legitimate interest to run a successful and efficient business and provide you with products and services. In order to fulfil any legal obligations, we may have to collect this information from you; and/or Because you have provided your consent for us to do so.

Cookies

We use cookies to track your activity on our website. We do this only with your consent and you, therefore, remain opted out by default. Where you give us consent to place cookies on your device, we may track the pages you view on our website and other page views relating to our advertising partners. We use the information to serve you relevant advertising from our partners.

Electronic communications

Contractual emails or text messages

We will send you emails relating to your account in order to fulfil our contractual obligation to provide you with products services you may have purchased from us. These emails may include information regarding the security of your account, updating you on any of our terms and service, changes to our privacy policy, informing you about any new features and functionality relating to our website or information about any products or service purchased from us. Because the legal basis of these emails is to fulfil our contractual obligations to you, you are not able to unsubscribe from these types of communications. If you wish to stop receiving these emails, you can contact us and ask us to close your account.

Consent emails and text messages

We may also send you marketing emails and text messages which you have consented to receive. You would have given us your explicit consent by ticking an unticked box at registration. You can freely withdraw your consent and opt out of receiving these emails by clicking the unsubscribe link in the emails you may receive or reply with the words “opt me out" to any text messages we send.

Legitimate interest emails and text messages

From time to time, we might be required to send you marketing emails and text messages based on our legitimate business interest. These emails do not require your explicit consent; however, you do have the right to object to them. If you object to any of these emails, we will stop sending them to you.

Your Rights

We process your data under the General Data Protection Regulation (GDPR). The GDPR provides you with various rights relating to the personal data that we process for you. These rights are explained below.

Access

You have the right to know whether we process personal information about you, and if we do, to access data we hold about you and certain information about how we use it and who we share it with.

Portability

You have the right to request any data we process based on your consent or based on our contractual obligation to you. We will provide this data you in a machine-readable format such as a CSV file for you to transfer to another party.

Rectification

You have the right to request that we correct any personal data we process for you.

Erasure

You may request that we erase the personal information we hold about you if you no longer want us to hold your personal information.

Restrict processing to storage only

You have the rights to request that we restrict the processing of your data in the following circumstances:

If we are contesting an objection you made to the processing of your data based on our legitimate interest, we will restrict the processing of your data to just storage only.

Where it is no longer necessary for us to process your personal data however you may require that we store it to in order to establish, exercise or defend a legal claim.

where you contest the accuracy of the data we hold and we are verifying these accuracies.

Where we obtained your personal data in a way which was not compliant with GDPR rules and you may request that we restrict processing instead of erasing your data.

The right to Object

You may at any time object to the processing of your personal data. This includes:

Having an absolute right to stop your data from being used for direct marketing purposes. We must comply with this objection and under no circumstances can we refuse

Where we are processing your data based on our legitimate interest.

Withdrawing your consent

Where we are using your consent to process your data, you will have an absolute right to withdraw this consent at any time.